About me
Matt Bastar
Automation & Integration Specialist
My journey into technology began in an unexpected place: the operations side of mental health facilities. After years of seeing how the right systems could transform patient outcomes and staff efficiency, I became fascinated by the intersection of technology and human experience.
Today, I specialize in building AI-powered automations and no-code solutions that make complex technology accessible to teams without technical barriers. My background in mental health operations gives me a unique perspective on designing systems that truly serve people rather than just process data.
I currently work full-time at a digital marketing agency serving mental health clinics, where I lead CRM implementations, AI integrations, and workflow optimizations. I also write about no-code tools, productivity, and the evolving relationship between technology and humanity.
EducatioN & Experience
2024-2027
Airtable Builder Certification
Airtable
2024
Make Advanced
Make.com
2025-2027
Certified Scrum Product owner (CSPO)
Scrum Alliance
2023-2027
Certified Scrum Master (CSM)
Scrum Alliance
2024
Generative AI for Product Managers
GoPractice.Inc
2024-Present
Ad Ops Lead, CRM & AutomatioN (Digital Marketing Agency)
CRM implementations and AI integrations at a digital marketing agency. Built custom databases and automated workflows to enhance clinic operations and patient outcomes.
2020-2024
Freelance Consultant & Fractional Practice Manager
Optimized mental health programs through strategic technology implementations. Designed patient retention strategies and revenue cycle workflows for digital health platforms.
2022-2023
Director of operations (mental health facility)
Oversaw service delivery at a mental health facility, implementing outcome tracking software and operational enhancements.
What I Build
These are the core technologies and approaches I use to create solutions that bridge the gap between complex systems and real human needs. Each area represents years of hands-on experience making technology more accessible and effective.